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Job Offer: Medical Screener - Reception Technician (Customer Service):CSL Behring

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CSL Behring


Medical Screener - Reception Technician (Customer Service)

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Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitcapability for the plasma pheresis process. 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions connected with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors located upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and consciousness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or manager of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures connected with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual expertise may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related tasks as assigned. Education High school diploma or equivalent required practice Minimum of three (3) months practice in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and practice Must be able to execute basic math calculations Working Conditions (physical & mental requirements) capability to understand, remember and apply oral and/or written instructions capability to understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, discapability, veteran status, national origin or other legally protected classifications. Worker Type:Employee Worker Sub Type:Regular

Job Information
   » Job location: Lawrence, Kansas, United States
   » Listing ID: 38990976
   » Published: January 15, 2018
   » Position Title:Medical Screener - Reception Technician (Customer Service)
   » Employer's nameCSL Behring
   » Listing Function:Other

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Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Lawrence, Kansas
Company Type Employer
Post Date: 01/16/2018 / Viewed 7 times
Contact Information
Company: CSL Behring

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